Privacy policy

Last updated: November 30, 2024

At The Alebrijes Pet Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data, ensuring compliance with applicable regulations and the standards set by Shopify, our website provider.

Information We Collect

When you make a purchase or subscribe to our communications, we collect the following information:

Name, Address, Email address, Payment information (processed securely through Shopify)

Purpose of Data Collection

We collect your personal information for the following purposes:

To process and fulfill your orders efficiently.

To communicate with you regarding your orders and delivery updates.

To send promotional emails, newsletters, and pet care tips if you opt-in.

How We Collect Your Information

Through the checkout process when making a purchase.

When you voluntarily subscribe to our newsletters or promotional emails.

Sharing Your Information

We share your information with trusted third parties only to ensure the smooth processing and delivery of your orders:

  • Shipping Providers: To deliver your products promptly.
  • Payment Processors: To securely process your payments.
  • Shopify: As our website platform, Shopify may process some data in accordance with their Privacy Policy.

Cookies and Analytics

Our website, powered by Shopify, may use cookies to enhance your browsing experience. Cookies help us:

  • Analyze website traffic.
  • Improve user experience
  • .Deliver personalized content and promotions.

For more information, please refer to Shopify’s cookie policy.

Your Rights

You have the following rights regarding your personal information:

  • Access, update, or delete your personal data.
  • Opt-out of receiving promotional emails by unsubscribing at any time.

Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law. Shopify’s data retention policies may also apply.

Data Security

Shopify employs industry-standard measures to protect your personal information. For more details, visit Shopify’s security page.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from minors.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Jurisdiction

This Privacy Policy is governed by the laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you agree to the terms of this Privacy Policy. We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Thank you for trusting The Alebrijes Pet Company with your personal information!